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Time, Inbox and Email Management

The aim of this training is to help delegates who wish to improve their time spent handling emails and their workload.

By the end of the course delegates will be able to identify time management strategies, apply relevant Outlook tools and techniques and manage their time and Outlook inbox more effectively and efficiently

Course Content

Strategies and Systems

  • Time Management
  • Email Etiquette
  • Utilising Folders

Inbox Management

  • Customise Views
  • Streamline with Categories
  • Automate with Quick Steps
  • Managing with Rules

Locating Messages

  • Sort, Filter and Group
  • Search Features
  • Virtual Search Folders

Message Options

  • Using AutoText
  • Delivery Options
  • Using Voting Buttons

Project Management

  • Tasks versus To-Do Items?
  • Creating and Assigning Tasks

Booking Details

Please email to book a place.


Thursday 22nd February 2018


This can be delivered on-site. Please enquire for details.


3 Hours

Delegate Nos:

6- 8


Registration 9.15am, Start 9.30 – Finish 12.30pm

Course Fee:

£65.00 plus vat


Microsoft Partner
Microsoft specialist
City Guilds
The Education & Training Foundation